Mynavoice uniquely adds value through commercial-off-the-shelf (COTS) products and applications that are scalable, turnkey and easy to implement over a virtually unlimited number of channels. An unsurpassed commitment to customer satisfaction additionally assures maximised technology investments and quality of customer contacts without proprietary hardware, complex integrations or expensive software upgrades.
MyNavoice introduces a revolutionary voice-activated interface, allowing users to navigate and execute tasks seamlessly. From managing appointments to drafting emails, the power of MyNavoice is at your command, enhancing productivity through intuitive voice interactions.
Embrace the future of automation with MyNavoice’s intelligent processes. From data entry to complex workflow automation, MyNavoice simplifies repetitive tasks, allowing teams to focus on high-value activities. Smart automation ensures accuracy and accelerates business processes.
Data Analytics Insights
Unlock the potential of your data with MyNavoice’s advanced analytics capabilities. Gain valuable insights into performance metrics, customer behaviors, and operational trends. Informed decision-making becomes second nature as MyNavoice transforms raw data into actionable intelligence.
Mynavoice is one of the first manufacturers to introduce an effective standard recording solution that will record and store calls with all data securely stored and handled according to regulatory requirements. Over 60 percent of the world’s top 25 banks are using recording solutions based on Mynavoice technology.
Mynavoice’s technology is the de facto recording standard for international financial firms capturing many hundreds of thousands of customer interactions and financial transactions each week in all the world’s main financial centres including New York, London, Frankfurt, Tokyo and Hong Kong.
Mynavoice solutions meet regulatory requirements worldwide by providing faster access to recorded calls to enable rapid dispute resolution and clarification of events.
This entire authorisation process is fully documented for a complete audit trail of every event.